Desktop Support Specialist / Skaneateles, NY
Desktop Support Specialist On-site in Skaneateles, NY 6-Month Contract-to-Hire The Desktop Support Specialist is responsible for installation, support, inventory enhancement and management of networked and non-networked hardware such as desktops, laptops, thin clients, printers, and peripherals.
In addition, this position is responsible for problem resolution/troubleshooting/training and communicating with end users in a timely and customer-oriented manner.
Assist with the deployment and maintenance of service level agreements with appropriate reporting and documentation.
What You Will Be Doing Responsible for installation, support, inventory enhancement and management of networked and non-networked hardware such as desktops, laptops, thin clients, printers, and peripherals Installation, support, inventory and management of local system applications.
Clearly documents system/application/hardware support issue and resolution in the call tracking system for 80% of all assigned support calls.
Actively support IT policies, procedures and initiatives.
Required Skills & Experience Minimum 2-3
years' experience preferred in IT Support role Vocational training and certifications are a plus You will receive the following
Benefits:
Medical Insurance - Four medical plans to choose from for you and your family Dental & Orthodontia Benefits Vision Benefits Health Savings Account (HSA) Health and Dependent Care Flexible Spending Accounts Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance Hospital Indemnity Insurance 401(k) including match with pre and post-tax options Paid Sick Time Leave Legal and Identity Protection Plans Pre-tax Commuter Benefit 529 College Saver Plan Motion Recruitment Partners is an Equal Opportunity Employer, including Veterans/Disability/Women.
All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available.
Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy.
Applicants need to make their needs known in advance.
Posted by:
Alexus Davis Recommended Skills Communication Maintenance Printing And Screen Printing Problem Solving Service Level Agreement Technical Support Estimated Salary: $20 to $28 per hour based on qualifications.
In addition, this position is responsible for problem resolution/troubleshooting/training and communicating with end users in a timely and customer-oriented manner.
Assist with the deployment and maintenance of service level agreements with appropriate reporting and documentation.
What You Will Be Doing Responsible for installation, support, inventory enhancement and management of networked and non-networked hardware such as desktops, laptops, thin clients, printers, and peripherals Installation, support, inventory and management of local system applications.
Clearly documents system/application/hardware support issue and resolution in the call tracking system for 80% of all assigned support calls.
Actively support IT policies, procedures and initiatives.
Required Skills & Experience Minimum 2-3
years' experience preferred in IT Support role Vocational training and certifications are a plus You will receive the following
Benefits:
Medical Insurance - Four medical plans to choose from for you and your family Dental & Orthodontia Benefits Vision Benefits Health Savings Account (HSA) Health and Dependent Care Flexible Spending Accounts Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance Hospital Indemnity Insurance 401(k) including match with pre and post-tax options Paid Sick Time Leave Legal and Identity Protection Plans Pre-tax Commuter Benefit 529 College Saver Plan Motion Recruitment Partners is an Equal Opportunity Employer, including Veterans/Disability/Women.
All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available.
Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy.
Applicants need to make their needs known in advance.
Posted by:
Alexus Davis Recommended Skills Communication Maintenance Printing And Screen Printing Problem Solving Service Level Agreement Technical Support Estimated Salary: $20 to $28 per hour based on qualifications.
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